1. Introduction
Goodiee LLC ("Goodiee," "we," "us," or "our") respects your privacy and is committed to protecting the information you provide when using the Goodiee marketplace, website, applications, and related services (collectively, the "Platform").
This Privacy Policy explains how Goodiee collects, uses, shares, and protects information from users who access or use Goodiee.
This Privacy Policy applies to all Goodiee users, including:
- Buyers.
- Creators.
- Makers.
- Suppliers.
- Website visitors.
By accessing or using Goodiee, you acknowledge the practices described in this Privacy Policy.
2. Information Goodiee Collects
Goodiee collects information necessary to operate the marketplace, provide services, improve platform functionality, and maintain trust and safety.
The information collected depends on how you use Goodiee.
3. Information Provided by Buyers
Buyers may provide:
- Name.
- Email address.
- Account information.
- Shipping address.
- Billing information.
- Order history.
- Reviews and ratings.
- Customer support communications.
- Other information provided during use of the Platform.
Payment information is processed through third-party payment providers. Goodiee may receive transaction-related information necessary to process orders and provide marketplace services.
4. Information Provided by Creators
Creators may provide:
- Name and account information.
- Creator profile information.
- Public portfolio information.
- Artwork and design listings.
- Production files.
- Product descriptions.
- Pricing and royalty preferences.
- Sales information.
- Payment information.
- Tax information when required.
Creators retain ownership of their designs and submitted creative works.
5. Information Provided by Makers
Makers may provide:
- Name and account information.
- Studio or business information.
- Location information displayed publicly through the marketplace.
- Production capabilities.
- Manufacturing methods.
- Equipment information.
- Portfolio examples.
- Production capacity.
- Lead times.
- Quality performance information.
- Inventory information provided by the Maker.
- Payment information.
- Tax information when required.
Goodiee may use production performance information to improve marketplace routing and quality systems.
6. Information Provided by Suppliers
Suppliers may provide:
- Business information.
- Supplier profile information.
- Material listings.
- Product specifications.
- Inventory information.
- Shipping information.
- Payment information.
- Tax information when required.
7. Information Automatically Collected
When users access Goodiee, we may collect technical and usage information necessary to operate and improve the Platform.
This may include:
- IP address.
- Browser type.
- Device information.
- Operating system.
- Platform activity.
- Pages viewed.
- Features used.
- Security information.
- Cookies and similar technologies.
- Analytics information.
This information helps Goodiee:
- Maintain security.
- Prevent fraud.
- Improve platform performance.
- Understand marketplace usage.
- Improve user experience.
8. Cookies and Similar Technologies
Goodiee may use cookies and similar technologies to:
- Maintain account sessions.
- Support platform functionality.
- Remember user preferences.
- Improve security.
- Analyze platform performance.
- Improve marketplace features.
Users may manage cookie settings through their browser or device settings. Disabling certain cookies may affect platform functionality.
9. How Goodiee Uses Information
Goodiee may use collected information to:
Operate the Marketplace Including:
- Creating accounts.
- Processing orders.
- Facilitating production.
- Processing payments.
- Managing payouts.
- Providing customer support.
Improve the Platform Including:
- Improving search and discovery.
- Improving product recommendations.
- Improving production routing.
- Analyzing marketplace performance.
- Developing new features.
Maintain Trust and Safety Including:
- Verifying users.
- Detecting fraud.
- Preventing abuse.
- Enforcing marketplace policies.
- Resolving disputes.
Meet Legal Requirements Including:
- Tax reporting obligations.
- Regulatory requirements.
- Legal requests.
10. How Goodiee Shares Information
Goodiee does not sell personal information.
Goodiee may share information only when necessary to operate the Platform, provide marketplace services, comply with legal obligations, or protect users and the marketplace.
Marketplace Participants To complete transactions, certain information may be shared between marketplace participants.
Examples:
Buyers and Makers A Maker may receive information necessary to produce and deliver an order, including:
- Product requirements.
- Production instructions.
- Design files required for production.
- Shipping information.
Creators and Makers Creators may receive information related to production performance, including:
- Maker portfolio information.
- Production status.
- Quality metrics.
- Order completion information.
Creators do not receive private Buyer information unless necessary for marketplace operations.
Suppliers and Makers Suppliers may receive information necessary to fulfill material orders, including:
- Material requests.
- Shipping information.
- Order details.
11. Service Providers
Goodiee may share information with trusted third-party service providers that support marketplace operations.
These providers may include:
- Payment processors.
- Hosting providers.
- Cloud storage providers.
- Shipping providers.
- Analytics providers.
- Security providers.
- Customer support providers.
- Business operation providers.
These service providers may only use information as necessary to provide services to Goodiee.
12. Legal and Safety Disclosures
Goodiee may disclose information when reasonably necessary to:
- Comply with laws, regulations, or legal processes.
- Respond to government requests.
- Protect the rights, safety, or property of Goodiee, users, or others.
- Prevent fraud, abuse, or security threats.
- Enforce agreements and marketplace policies.
13. Marketplace Data and Analytics
Goodiee generates operational information through the operation of the marketplace.
This may include:
- Production performance data.
- Fulfillment timelines.
- Routing performance.
- Marketplace trends.
- Product demand patterns.
- Platform usage statistics.
- Aggregated sales information.
Goodiee may use this information to:
- Improve marketplace operations.
- Improve production matching.
- Develop new features.
- Improve user experience.
- Create aggregated marketplace insights.
14. Aggregated and Anonymized Information
Goodiee may create aggregated or anonymized information that does not identify individual users.
Examples include:
- Average production times.
- Marketplace trends.
- Category performance.
- Regional demand patterns.
- Operational benchmarks.
Goodiee may use and share aggregated or anonymized information for:
- Business analysis.
- Platform improvement.
- Research.
- Reporting.
- Product development.
Goodiee will not use aggregated data to reveal:
- Private creator designs.
- Buyer personal information.
- Confidential maker operations.
- Confidential supplier information.
15. Creator Design and Intellectual Property Data
Creators retain ownership of their designs, artwork, and creative works submitted to Goodiee.
Goodiee may store and process creator files only as necessary to:
- Display listings.
- Facilitate production.
- Complete orders.
- Maintain marketplace operations.
- Resolve disputes.
- Comply with legal obligations.
Makers receive access only to production information necessary to complete authorized orders.
Makers may not use creator files outside authorized Goodiee transactions.
16. Data Security
Goodiee takes reasonable measures designed to protect user information from unauthorized access, disclosure, alteration, or misuse.
Security measures may include:
- Access controls.
- Account protections.
- Secure data storage practices.
- Monitoring for suspicious activity.
- Security procedures for third-party services.
However, no method of electronic storage or transmission is guaranteed to be completely secure.
Users are responsible for:
- Maintaining account security.
- Protecting login credentials.
- Reporting unauthorized account activity.
17. Data Retention
Goodiee retains information only for as long as reasonably necessary for business, operational, legal, and security purposes.
Goodiee may retain information to:
- Complete transactions.
- Maintain financial records.
- Provide customer support.
- Resolve disputes.
- Prevent fraud.
- Enforce agreements.
- Meet legal obligations.
When information is no longer needed, Goodiee may delete, anonymize, or securely dispose of it.
18. Account Deletion
Users may request deletion of their Goodiee account.
Upon receiving a valid request, Goodiee may remove or deactivate account information subject to applicable obligations.
Goodiee may retain certain information when necessary for:
- Completed orders.
- Tax and accounting requirements.
- Legal compliance.
- Fraud prevention.
- Dispute resolution.
- Enforcement of agreements.
Account deletion does not remove information that Goodiee is legally required to retain.
19. User Choices and Control
Depending on applicable laws, users may have rights regarding their personal information, including:
- Requesting access to information.
- Requesting correction of inaccurate information.
- Requesting deletion of certain information.
- Managing communication preferences.
- Managing account settings.
Requests may be subject to verification requirements to protect account security.
20. Communications
Goodiee may send communications related to:
- Account activity.
- Orders.
- Payments.
- Security alerts.
- Policy updates.
- Customer support.
Users may opt out of certain promotional communications. Users may continue receiving necessary service-related communications.
21. Children's Privacy
Goodiee is not intended for children under the age required by applicable law to independently use online services.
Goodiee does not knowingly collect personal information from children without appropriate authorization where required by law.
If Goodiee becomes aware that information was collected improperly, Goodiee may take appropriate steps to remove such information.
22. Third-Party Services and Links
Goodiee may integrate with or provide links to third-party services, websites, applications, or tools.
These third parties may have their own privacy practices and policies.
Goodiee is not responsible for the privacy practices, security measures, or content of third-party services.
Users should review applicable privacy policies before providing information to third- party services.
23. Payment Information
Goodiee uses third-party payment processors to facilitate transactions and payouts.
Goodiee does not directly store complete payment card information unless specifically stated.
Payment providers may collect and process payment information according to their own privacy policies and security practices.
Payment information may be used for:
- Processing purchases.
- Issuing payouts.
- Preventing fraud.
- Verifying transactions.
- Meeting financial requirements.
24. Tax and Financial Information
Goodiee may collect information required to support payment processing and tax obligations.
This may include:
- Tax identification information.
- Business information.
- Payment account information.
- Transaction history.
Goodiee may use this information to:
- Process payouts.
- Comply with tax reporting requirements.
- Prevent fraud.
- Meet legal obligations.
Goodiee may provide required tax documents to users and applicable government authorities when required by law.
25. Location Information
Goodiee may collect location-related information necessary to operate the marketplace.
Examples include:
- Shipping addresses.
- Public Maker location information.
- Supplier service areas.
- Regional marketplace information.
Goodiee may use location information to:
- Route production.
- Improve local fulfillment.
- Display relevant marketplace information.
- Support delivery options.
Goodiee does not publicly display private addresses unless required for fulfillment or specifically authorized.
26. Public Marketplace Information
Certain information may be displayed publicly to support marketplace functionality.
Examples:
Creator Profiles May include:
- Creator name or business name.
- Public portfolio.
- Listed designs.
- Public profile information.
Maker Profiles May include:
- Studio name.
- General location.
- Verification status.
- Production specialties.
- Portfolio examples.
- Marketplace ratings.
- Average production information.
Supplier Profiles May include:
- Business name.
- Materials offered.
- Product information.
- Public marketplace information.
Users should not submit information they do not want publicly displayed.
27. Business Transfers
If Goodiee is involved in a business transaction, such as:
- Merger.
- Acquisition.
- Financing.
- Reorganization.
- Sale of assets.
User information may be transferred as part of that transaction.
Any transfer will remain subject to applicable privacy obligations.
28. Changes to This Privacy Policy
Goodiee may update this Privacy Policy from time to time.
Changes may occur to:
- Reflect changes in platform operations.
- Improve transparency.
- Address legal requirements.
- Support new features or services.
When material changes are made, Goodiee may provide notice through reasonable methods.
The updated Privacy Policy will include a revised effective date.
Continued use of Goodiee after changes become effective means acceptance of the updated Privacy Policy.
29. California Privacy Rights
Certain users may have additional privacy rights under applicable state laws, including laws such as the California Consumer Privacy Act (CCPA), as amended.
Depending on eligibility, users may have rights regarding:
- Accessing personal information.
- Requesting deletion.
- Correcting inaccurate information.
- Opting out of certain data uses.
- Requesting information about data practices.
Goodiee does not sell personal information.
Requests may require identity verification.
30. Florida Privacy Considerations
Goodiee is operated by Goodiee LLC in the State of Florida.
Goodiee processes personal information according to applicable federal and state privacy requirements.
Users should understand that online services involve the transmission and storage of information through technology systems, and no system can guarantee absolute security.
31. Contact Information
Questions, concerns, or requests regarding this Privacy Policy may be submitted through Goodiee's designated privacy contact method.
Users may contact Goodiee regarding:
- Privacy questions.
- Data requests.
- Account information.
- Security concerns.
- Policy questions.
Goodiee may provide additional contact methods through the Platform.
32. Entire Privacy Policy
This Privacy Policy represents Goodiee's current privacy practices regarding information collected through the Platform.
This Privacy Policy should be read together with:
- Goodiee Terms of Service.
- Creator Agreement.
- Maker Agreement.
- Supplier Agreement.
- Marketplace policies.
End of Privacy Policy
